Privacy Policy

Privacy Policy

Oscar de la Renta, LLC (hereinafter referred to as “Oscar de la Renta,” "ODLR," “us,” “we,” “our,” or “Company”) has created this Privacy Policy to apply to all users of this website (www.oscardelarenta.com) including our mobile site, and the services contained or offered therein where this privacy policy is linked (collectively, our "Services"). This Privacy Policy describes, among other things, the types of information we collect from users when we use it, how we use it, and how you can access your information. In the event that you apply for a position with ODLR, your information will be handled in accordance with the Candidate Privacy Note. 

This privacy policy is integrated into our Terms & Conditions of Use ("Terms & Conditions").  

If you are a resident of certain jurisdictions within the United States, the European Union (EU), European Economic Area (“EEA”), or UK, you may be entitled to certain individual rights under various privacy laws, including, but not limited to, the California Consumer Privacy Act of 2018 [as amended by the California Privacy Rights Act of 2020 (“CPRA”)] (collectively, “CCPA”), or the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 respectively.  Please see the Notice to Certain Residents of Data Subject Rights section of our Privacy Policy for a description of rights you may be entitled to and how to exercise them.

I.  Information We Collect About You

We may collect the following categories of information about you which are described in more detail below: (a) information you provide to us, (b) sensitive information, (c) information we may automatically collect, and (d) information we may receive from third parties.  All of the information listed in (a)-(d) above, is detailed below, and hereinafter referred to as “Information” or “Personal Information.”  

II. Information You Provide to Us 

In using our Services, you may provide us with Information, including, without limitation:

  • Individual identifiers such as name, profile data, contact information such as billing and delivery address, phone number, account credentials including username and password, and email address;
  • Commercial information including payment and transactional information, records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.  Note that we use third-party payment processors to facilitate your payments and only store your payment information if you choose to do so in your account;
  • Communications with us, preferences, and other Information you provide to us such as any live chat communications or messages; opinions and feedback that you provide to us, your user preferences (such as in receiving updates or marketing information), and other Information that you share with us when you contact us directly (such as for customer support services); and
  • Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

III. Sensitive Information

We may process the following categories of sensitive Personal Information when you use our services: 

  • Precise geolocation data

IV. Information We May Automatically Collect About You

Our Services may automatically collect the following categories of usage and technical Information about you.  This Information is used by Oscar de la Renta for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services.  This Information may include:

  • IP address, which is the number associated with the service through which you access the Internet, like your ISP (internet service provider);
  • Date and time of your visit or use of our Services;
  • Domain server from which you are using our Services; type of computer, web browsers, search engine used, operating system, or platform you use;
  • Data identifying the web pages you visited prior to and after visiting our website or use of our Services;
  • Your movement and activity within the website, which is aggregated with other information; and
  • Mobile device information, including the type of device you use, operating system version, mobile device carrier, and the device identifier (or “UDID”).

 V. Information We May Receive From Third Parties 

    We may collect additional Information about you from third-party websites, social media platforms and/or sources providing publicly available information (e.g., from the U.S. postal service) to help us provide services to you, help prevent fraud, and for marketing and advertising purposes. 

    This Privacy Policy only applies to Information collected by our Services.  We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address).  You should contact such third parties directly to determine their respective privacy policies.  Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

    A. Cookies & Technologies Used 

    We and/or certain service providers operating on our behalf may collect Information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications.  We may collect this Information by using certain technologies, such as cookies, web beacons, session replay, pixels, software developer kits, third-party libraries, and other similar technologies.  Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies, place web beacons, or use pixels and tags on social media posts, ads and chatbots to track click through rates at the ODLR website.

    • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Services.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.  
    • Web Beacons.  Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).  We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services.  These technical methods may involve the transmission of information either directly to us or to a third party authorized by us to collect information on our behalf.  Our Services use retargeting pixels from Google, Facebook, and other ad networks.  We also use web beacons in html emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
    • Analytics.  Analytics are tools we may use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network.  You can view Google’s privacy practices here: privacy policy – privacy & terms – google.

    Our use of online tracking technologies may be considered a “sale” or “sharing” under certain laws. To the extent that these online tracking technologies are deemed to be a “sale” or “sharing” under certain laws, you can opt out of these online tracking technologies by submitting a request via link here or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC), on the browsers and/or browser extensions that support such a signal.  To download and use a browser supporting the GPC browser signal, click here. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.  Please note that some features of our website may not be available to you as a result of these choices.

    VI.  How We Use Your Information


    A. Use and Purpose of Processing Your Information

      We use and process your Information for things that may include, but are not limited to, the following:

      • To provide you with the Services and information you request;
      • To fulfill your order, manage your online account with us, personalize your shopping experience with us (such as letting you know your product is back in stock), maintain your wish list, record certain information from past purchases, and your favorite store locations;
      • To enable you to locate a nearby store, to evaluate distances from stores to your location and to display the nearest available store with inventory you are interested in;
      • To respond to your inquiries and questions and provide customer service;
      • For general or targeted marketing and advertising purposes tailored to your interests and location, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted out of receiving such communications;
      • To fulfill contracts we have with you;
      • To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;
      • Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services;
      • Comply with ourTerms & Conditions;
      • Analytics for business purposes and business intelligence;
      • Comply with any applicable laws and regulations and respond to lawful requests; and/or
      • For any other purposes disclosed to you at the time we collect your information and/or pursuant to your consent

        We may also use information that has been de-identified and/or aggregated for purposes not otherwise listed above.

        B. Sharing or Disclosing Your Information

        We may share and/or disclose your Information as set forth in the Privacy Policy and in the following circumstances:

        • Third-Party Service Providers.  We may share your Information with third-party service providers that perform certain functions or services on our behalf (such as to host the Services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for us).  These third-party service providers are authorized to use your Information only as necessary to provide these services to us.  In some instances, we may aggregate Information we collect so third parties do not have access to your identifiable Information to identify you individually.
        • Disclosure of Information for Legal and Administrative Reasons.We may disclose your Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate with or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory, or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Information); (iv) to protect and defend the rights, property, or safety of us, our subsidiaries and affiliates, and any of their officers, directors, employees, attorneys, agents, contractors, and partners, and the website service users; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.
        • Online Promotions and Advertising.  We may work third parties to (i) administer and analyze effectiveness of advertising or promotional campaigns, these third parties may place cookies on individuals’ computers to receive information about traffic to our site, browsing and purchasing activity on our online Services; and (ii) from time to time third parties may help us to provide a more tailored user experience.  These third parties may collect Information about individuals’ internet or other similar network activity and browsing patterns, IP address, page interaction (such as scrolling, clicks and mouseovers), and Information obtained via cookies with these third parties (such as the site visited before or after), and may retain rights to use some of this Information for their own purposes.
        • Online Communications.  Any Information you submit in a public forum (including our live chatbot, or through a third-party social network) may be read, collected, or used by us and other participants, and could be used to personalize your experience.  You are responsible for the Information you choose to submit in these instances.
        • Business Transfers. Your Information may be transferred, sold, or otherwise conveyed (“conveyed”) to a third party where we: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganize.
        • Information Shared With Our Subsidiaries and Affiliates. We may share your Information with our subsidiaries and affiliates.
        • De-identified or Aggregated Data. We may share your Information on an aggregated basis for any purpose in which your specific Personal Information is blinded, masked, or otherwise not identifiable.
        • With Your Consent. We may share Information consistent with this Privacy Policy with your consent. 


        C. Categories of Information Sold or Shared

        We may sell or share the below categories of Personal Information.  For purposes of this Privacy Policy, “sell,” “sold,” or “sale” means the disclosure of Personal Information for monetary or other valuable consideration but does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

        Category of Information Examples of Information Disclosed
        Identifying Information Name, mailing address, email address, phone number, and other identifiers.
        Payment Information Your name and billing totals for payment and processing your transaction. Note that we use third-party payment processors to facilitate your payments and do not store your payment card information.
        Usage and technical information Information about your interaction with our website and content on third-party sites or platforms, such as social networking sites (e.g., IP address, browsing history, search history, device information, user interaction data, geolocation information).

         

        VII.    Links to Other Websites or Services 

        Our Services may contain links to other websites or services that are not owned or controlled by us, including links to social media platforms such as Facebook, Instagram, or YouTube, or may redirect you off our website away from our Services.  

        For example, our website includes an option for you to “Find my best size” which is a virtual sizing solution that assists you in determining the best size that will fit you. This sizing solution is powered by Sizekick GmbH on our behalf and your voluntary use of the sizing solution is subject to their Terms & Conditions of Use, which are linked to and provided here: Sizekick Website. By continuing to use this service, you consent to the data collection practices offered by the sizing solution. 

        This Privacy Policy only applies to Information collected by our Services.  We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address).  You should contact such third parties directly to determine their respective privacy policies.  Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

        VIII.    Information Security 

        We use commercially reasonable and appropriate administrative, physical, and technical security measures to provide our Services and safeguard your Information.  However, no data transmitted over the internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private or secure.  We do not guarantee that your Information will not be misused by third parties.  We are not responsible for the circumvention of any privacy settings or security features.  You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.

        If you believe that your Information has been accessed or acquired by an unauthorized person, you should promptly contact us so that necessary measures can quickly be taken.

        IX. Data Retention 

          We will retain your Information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.  We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us.  We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.

          X. Your Choices 

          1. Marketing Communications. If you do not want to receive marketing and promotional emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt out of marketing email communications or see How to Contact Us below for more information. 
          2. Text Messages. You may sign up to receive text messages from ODLR or third-party service providers on behalf of ODLR (e.g., text message marketing).  By using our Services, signing up for text messaging services or otherwise opting in to receive text messages (opting in via short code or entering your phone number into an on-site collection widget), you agree that you have provided ODLR or its third-party service providers with prior express written consent to be contacted by text message, including recurring automated promotional and personalized marketing text messages. Please see our text messaging Terms & Conditions here:
          3. Opting Out of Direct Marketing by Third Parties. To exercise choices regarding the marketing information you receive, you may also review the following links:

          XI.    Notice to Certain United States Residents of Data Subject Rights 

          We provide the supplemental section below to comply with potentially applicable state privacy laws in the US, such as the California Consumer Privacy Act (all such laws collectively referred to hereafter as “State Privacy Laws”).

          To the extent any State Privacy Law applies to the collection of your Information, this supplemental section of our Privacy Policy outlines the rights that you may have, and how you can exercise those rights.  Please note that the list of rights described below is meant to be comprehensive and may include rights that you are not entitled to depending on your state of residency.  For certain rights, you also may not be entitled to exercise them if you do not provide sufficient information in response to our reasonable requests for you to verify your identity.  Lastly, please note that we use the term “Personal Information” below, but, depending on your state of residency, the State Privacy Law applicable to you may use the term “Personal Data” instead.

          To exercise the rights described below, see the Exercising Your Rights Section below.

          • Right to Know and Access Specific Information, and Data Portability.  You may have the right to request that we disclose certain information to you about our collection and use of your Information over the past twelve (12) months.  Once we receive and confirm a verifiable consumer request from you, we will disclose to you, to the extent permitted and/or required by law:
            • The categories of Information we collected about you, and whether we sell or share your Information to third parties.
            • The specific pieces of Information we hold about you.
            • The categories of Personal Information sold within the last 12 (twelve) months.
            • The categories of sources from which Information about you is collected.
            • Our business or commercial purpose for collecting, selling, or sharing your Information.
            • The categories of third parties with whom your Information is sold, shared, or disclosed for a business purpose
            • You have the right to request that the Information described above be provided to you in a portable and readily useable format, to the extent technically feasible (“data portability).”
          • Deletion Request Rights. You may have the right to request that we delete the Information that we collected from you, subject to certain exceptions. To the extent that we can delete your Information, once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Information, unless an exception applies.
          • Right to Correct Inaccurate Information. To the extent that we may maintain inaccurate Personal Information, you may have the right to request that we correct such inaccurate Personal Information taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information. Once we receive and verify your verifiable consumer request, we will use commercially reasonable efforts to correct your Personal Information if we determine that it requires correcting.
          • Sale and Sharing of Personal Information and the Right to Opt Out. You may have the right to opt out of the processing of your Information for the following purposes:
            • Sale of Your Information.
            • Targeted Advertising. 
            • Sharing of your Information for cross-context behavioral advertising.
            • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
            • The use of online tracking technologies may be considered a “sale” or “sharing” under State Privacy Laws.  To the extent that these online tracking technologies are deemed to be a “sale” or “sharing” under those laws, you may be able to opt out of these online tracking technologies by submitting a request via link here or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC).

          • Right to Limit Use and Disclosure of Sensitive Personal Information. You may have the right to request that we limit the ways we use and disclose your Sensitive Personal Information (as defined by State Privacy Laws) to uses which are necessary for us to perform the Services, or deliver the goods reasonably expected by you, or as authorized by law.
          • Right to Non-Discrimination.  You have a right to not be discriminated against in the Services or quality of services you receive from us for exercising your rights.  We may not, and will not, treat you differently because of your data subject request activity.  As a result of your data subject request activity, we may not and will not deny goods or services to you, charge different rates for goods or services, provide a different level quality of goods or services, or suggest that we would treat you differently because of your data subject request activity.
          • Right to Disclosure of Direct Marketers.  You may have a right to the categories and names/addresses of third parties that have received Personal Information for their direct marketing purposes upon simple request, and free of charge.
          • Right to Appeal. You have the right to appeal our denial of any request you make under this section.  To exercise your right to appeal, please submit appeals request to us by either:
          • If you are not satisfied with the results of your appeal, you may contact the Attorney General in your state to file a complaint

          Depending on the State Privacy Law applicable to you, there may be limits on the number of times you may make certain requests outlined above within a twelve (12) month period.  In the event you exceed these limits, we may be entitled to charge you a reasonable fee to comply with your request. 

          A. Authorized Agent

          You may use an authorized agent to submit verifiable consumer requests on your behalf provided that the authorized agent is a natural person or a business entity that you have authorized to act on your behalf.  If you use an authorized agent, we will require, as permitted and/or required by applicable law: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney.  We may deny a request from an authorized agent that does not submit proper verification proof.

          B. Notice of Financial Incentive 

          As an incentive for providing us with your Information, you may receive a financial benefit in the form of an email coupon, discount code, promotion, or other similar reward that will be sent to you.  This discount may constitute a financial incentive under State Privacy Laws (“Financial Incentive”). The categories of Personal Information required for us to provide the Financial Incentives may include personal identifiers such as full name and contact information including email address as well as personal and demographic information you choose to provide.  

          To offer these discounts, we may track your Personal Information, such as purchase history and other demographic data.  You have the right to withdraw from the Financial Incentive at any time by submitting a request to privacy@odlr.com or calling us at 1-888-782-6357.  Please note that if you request deletion of part or all your Personal Information, that could affect your ability to qualify for the discount.

          C. Reasonable Fee for Request 

          To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

          D. Sensitive Data 

          We may process sensitive personal information, sensitive personal data, and/or sensitive data inferences, as those terms are defined by State Privacy Laws.  When we process such data, we do so with your consent.

          XII. Notice to Individuals in the European Economic Area and the UK

          This section applies only to individuals coming to our services from within the European Union (EU), the European Economic Area (EEA), and the UK, and only if we collect through the Services any Information from you that is considered “personal data,” as defined in the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

          Personal data includes any information relating to an identified or identifiable natural person, who could be identified either directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person (which may include some or all your Information as defined in this Privacy Policy).

          A. Identity and Contact Details of Controller and EU Representative

          Unless otherwise stated, we are the data controller for the Information we process.

          Contact details:
          Email: privacy@odlr.com

          Call us: 1-888-782-6357

          B. Your Data Protection Rights

          To the extent the GDPR and Data Protection Act 2018 apply, and we hold your Information in our capacity as a data controller as defined under those laws, you may request that we:

          • Restrict the way that we process and share your Information;
          • Transfer your Information to a third party;
          • Provide you with access to your Information;
          • Remove your Information if no longer necessary for the purposes collected;
          • Update your Information so it is correct and not out of date; and/or
          • Object to our processing of your Information.

          To exercise the rights described above, see the Exercising Your Rights Section below

          You may also revoke your consent for processing of your Information.  If you wish to object to the use and processing of your Information or withdraw consent to this Privacy Policy, you can contact us in the following ways:

          Contact details:

          Email: privacy@odlr.com

          Call us: 1-888-782-6357

          The requests above will be considered and responded to in the time-period stated by applicable law.  Note, certain Information may be exempt from such requests. We may require additional information from you to confirm your identity in responding to such requests.   

          You have the right to lodge a complaint with the supervisory authorities applicable to you and your situation, although we invite you to contact us with any concern as we would be happy to try and resolve it directly.  Please contact us at:

          Contact Details:

          Email: privacy@odlr.com

          Call us: 1-888-782-6357

          C. Lawful Basis For Processing Your Information

          The lawful basis for our processing of your personal data will depend on the purposes of the processing.  For most personal data processing activities covered by this Privacy Policy, the lawful basis is that the processing is necessary for our legitimate business interests.  Where we process personal data in relation to a contract, or a potential contract, with you, the lawful basis is that the processing is necessary for the performance of our contract with you or to take steps at your request prior to entering into a contract.  If we are required to share personal data with law enforcement agencies or other governmental bodies, we do so on the basis that we are under a legal obligation to do so.  We will also use consent as the legal basis where we deem appropriate or to the extent required by applicable law, for example, before we collect precise location data from your mobile device.

          Depending on what personal data we collect from you and how we collect it, we may also rely on various grounds for processing your personal data, including the following reasons:

          • Processing on the Basis of Legitimate Business Interests.  When we process personal data on the basis that the processing is necessary for our legitimate business interests, such interests include: (i)  providing, improving, and promoting our Services; (ii) communicating with current and potential customers, other business partners, and their individual points of contact; (iii) managing our relationships with our customers and other business partners, and their individual points of contact; (iv) other business development purposes; (v) sharing Information within the Company, as well as with service providers and other third parties; and (vi) maintaining the safety and security of our products, services, and employees, including fraud protection.
          • Processing on the Basis of Performance of a Contract.  Examples of situations in which we process personal data as necessary for performance of a contract include e-commerce transactions in which you purchase a service from us.
          • Processing on the Basis of Consent.  Examples of processing activities for which we may use consent as its legal basis include: (i) collecting and processing precise location Information from your mobile device; (ii) sending promotional emails when consent is required under applicable law; and (iii) processing personal data on Company services through cookies and similar technologies when consent is required by applicable law.
          • Processing Because We Are Under A Legal Obligation To Do So.  Examples of situations in which we must process personal data to comply with our legal obligations include: (i) providing your personal data to law enforcement agencies and other governmental bodies when required by applicable laws; (ii) retaining business records required to be retained by applicable laws; and (iii) complying with court orders or other legal process.

          If the processing of your personal data is based on your consent, the GDPR and Data Protection Act 2018 also allow users the right to access, revoke, or modify your consent at any time.  Please see the How To Contact Us section, below, to review or modify your consents. 

          D. Consent to Transfer 

          We are operated in the United States, and we may use service providers based in the United States to operate our business and our relationship with you.  Please be aware that Information, including your personal data, that we collect will be transferred to, stored, and processed in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.  We maintain measures to address the transfer of your personal data between our group companies and between us and our third-party providers in accordance with applicable data protection laws and regulations.

          E. Retention 

          We will retain your Information for as long as needed for the purposes described in this Privacy Policy.  More specifically, the time we maintain your Information depends on the following factors:

          • Whether We Need the Information to Provide the Services.  We will maintain any data needed to provide you with the Services, such as contact Information and payment or transaction Information, for as long as needed for us to provide you with the Services, respond to your questions and requests, and/or administer your account (if applicable).
          • Whether We Need the Information to Comply With Our Legal Obligations.  We may have legal obligations to maintain your Information where a legal or regulatory body may ask for it in the future, for example in response to a data subject request or complaint.  This Information may include contact Information and location Information.
          • Whether We Need the Information For A Legitimate Business Interest.  We may store Information like contact Information, cookies, and location Information in order to perform analytics, troubleshoot errors, or improve our Services.  In any event, we delete the Information when it is no longer needed for our legitimate interest.

          Regardless of our reason for retaining your Information, we delete all Information in accordance with our routine record keeping policies.

          XIII. Exercising Your Data Subject Rights

          To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below.  

          Contact details:

          Email: privacy@odlr.com

          Call us: 1-888-782-6357

          The verifiable consumer request must:

          • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Information, or an authorized representative; and
          • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

          To help protect your privacy and maintain security, if you request access to or deletion of your Information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your Information or complying with your request.  In addition, if you ask us to provide you with specific pieces of information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Information is the subject of the request.  Only you or your authorized agent may make a verifiable consumer request related to your Information.  If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above). You may also make a verifiable consumer request on behalf of your minor child.  

          XIV. Geographic Location of Data Storage and Processing

          Our Services are located in the United States.  As such, the services collect Information and process and store that Information in databases located in the United States.  If you are visiting the services from a country outside the United States, you should be aware that you may transfer Information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country.  By visiting the services and submitting any personally identifiable Information you consent to the transfer of such personally identifiable Information to the United States.

          XV. Children's Information

          The Services are intended only for users over the age of sixteen (16).  If we become aware that a user is under sixteen (16) (or a higher age threshold where applicable) and has provided us with Information, we will take steps to comply with any applicable legal requirement to remove such Information.  Contact us if you believe that we have mistakenly or unintentionally collected Information from a child under the age of sixteen (16).

          XVI. Difficulty Accessing Our Privacy Policy 

          Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our Privacy Policy in another, more easily readable format.

          XVII. "Do Not Track" Signals

          We do not support “do not track.”  Do not track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable “do not track” by visiting the “preferences” or “settings” page of your web browser.  Do not track is different from GPC, which may notify websites of consumers’ privacy preferences regarding the sale or sharing of Personal Information, or the use of sensitive Personal Information.

          XVIII. Changes to this Privacy Policy

          We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes.  If we modify our Privacy Policy, we will update the “effective date” and such changes will be effective upon posting.  It is your obligation to check our current Privacy Policy for any changes.

          XIX. How to Contact Us 

          If you have any questions about this Privacy Policy or the Information we have collected about you, please contact us at the following:

          Contact details:

          Email: privacy@odlr.com

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          January 8th, 2025