Privacy Policy

This website (the “website”) is operated by Oscar de la Renta LLC, 11 West 42nd Street, New York, NY 10036, United States (“Oscar de la Renta”, “we”, “us”, “our”). This Privacy Policy applies to all users of the website, which includes those who register online with Oscar de la Renta, purchase merchandise from Oscar de la Renta online, or otherwise use or access this website. Oscar de la Renta is the controller in respect of any Personal Information you provide or which we otherwise collect through the website.

In addition to this Privacy Policy, your use of the website is governed by the Terms of Use, which are fully incorporated and made a part of this Privacy Policy by this reference.


What is the purpose of this Privacy Policy?

Your privacy is a serious matter to us. In order to provide you with certain services and to make your visits to our website and use of the services available through our website as worthwhile and efficient as possible, we may ask you for Personal Information, and we may collect certain information about you and your interaction with the website from you and your computer each time you visit us. "Personal Information" includes, for example, your name; title; home and/or business address; email address; date of birth; home and/or business telephone, demographic information; and/or other information that may identify you as an individual. “Personal Information” includes “Personal Data” as that term is defined in Rec. 26, Art. 4(1) of the European Union’s General Data Protection Regulation (“the GDPR”).

This Privacy Policy explains, in general, what Personal Information and other information is collected on our website, how the information is used, with whom we may share such information and also tells you about some of your privacy rights and how the law protects you.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. When you use this website, you give us your consent to collect, process, use, store, and disclose Personal Information that you submit or convey through your use of this website, in accordance with this Privacy Policy.

When you use this website, you give us your consent to collect, process, use, store, and disclose Personal Information that you submit or convey through your use of this website, in accordance with this Privacy Policy.


What information is collected on oscardelarenta.com?

Oscar de la Renta collects Personal Information from users of our website through, for example, such users’ activities, transactions (including purchasing merchandise and financial data), and completion of online forms on the website, so we can provide services offered and improve our services and enhance your Oscar de la Renta experience. This includes your name, billing address, delivery address, email address and telephone numbers and other information such as your profile data showing your order history, preferences, interests and marketing consents.

Oscar de la Renta may also collect certain personal and non-personal information related to your use of the website. For example, we may track your domain name, IP address, and browser type. We use this information for internal system administration, to help diagnose problems with our server, to administer our website, and to customize your user experience. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may link this information with your Personal Information.

Any or all of these activities with regard to Website Usage Information may be performed on our behalf by our services providers, including, for example, our analytics vendor(s) and our email management partner(s).

We may also use temporary identifiers or "cookies" to improve the website’s functionality. Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our website more user-friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your log-in information so you do not have to re-enter it every time you visit our website. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be enhanced if cookies are not disabled. To learn more about cookies, please visit www.aboutcookies.org.

This website uses Google Analytics to help us understand how users find and interact with the site. We never share any information we obtain from Google Analytics with any third parties for advertising or any other purpose unless compelled to do so by valid legal process. Google Analytics uses cookies to identify your computer by its Internet Protocol (IP) address.

We may also receive personal data about you from various third parties and public sources. This shall include (i) identity and contact data from data brokers or aggregators; (ii) identity and contact data from publicly available sources, such as company websites and public registers; (iii) technical data from analytics providers and search information providers, such as Google.

We will not seek or knowingly collect information from anyone under the age of 13. If you are under 13, please do not submit any Personal Information via this website.


How does Oscar de la Renta use the Personal Information you provide?

We use Personal Information that we receive or collect from you to perform the contract we are about to enter into or have entered into with you, to provide and improve our products and services, send announcements, marketing materials or other communications, complete and manage your transactions, process your requests, or otherwise administer our business. You have the right to "opt in" and "opt out" of certain of our uses of your Personal Information and may change your preferences regarding such uses at any time. If you do not want your Personal Information to be used for marketing purposes, you may write to us at customercare@odlr.com. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us where we have legitimate interest to do so.

We have set out below, in a table format, a description of some of the ways we plan to use your Personal Information, and for the purposes of the GDPR which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

We may analyze user behavior as a measure of interest in, and use of, our website and emails, both on an individual basis and in the aggregate. We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our website and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.


Does Oscar de la Renta share your Personal Information with others?

On occasion Oscar de la Renta may use the services of third parties to distribute marketing materials, process and manage sales transactions, and provide other products and services. Such third parties are governed by obligations to protect the confidentiality and security of Personal Information. Your Personal Information may be processed by these third parties, solely for the purpose of providing products and services as requested or agreed upon by Oscar de la Renta.

We may transfer your Personal Information as an asset in connection with an acquisition, merger, sale, reorganization, consolidation, or liquidation involving all or part of our business. We may also disclose certain Personal Information to government authorities, courts, enforcement bodies, regulators or other third parties when we believe such disclosure is required by law or in connection with a legal claim or proceeding. We may also disclose user information as necessary to enforce the website Terms of Use, our other policies, in connection with investigations, or when we believe disclosure is necessarily incident to the provision of our services or to the protection of the rights, property or safety of Oscar de la Renta or others.

(For California Residents), What are your California Privacy Rights under California Civil Code Sections 1798.83-1798.84?

California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing the categories of Personal Information we share with third parties or corporate affiliates for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to customercare@odlr.com.


INTERNATIONAL TRANSFERS

The Personal Information we collect or process will be stored in the USA and certain other countries. Some of the data recipients with whom we share your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, including the USA, we will protect that personal data as described in this Privacy Policy and in compliance with applicable law.

For the purposes of the GDPR, we take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework.

Additionally, Oscar de la Renta is a global enterprise, with affiliates worldwide. When you give your Personal Information to Oscar de la Renta, it may be processed by Oscar de la Renta in all countries in which Oscar de la Renta has affiliates. Each of these countries has different privacy laws that afford varying levels of protection for your Personal Information. Regardless of the laws in place in these countries, Oscar de la Renta will treat the privacy of your information to a level that is at a minimum in accordance with this Privacy Policy.

By using this website and/or providing us with your Personal Information, to the fullest extent permitted by applicable law, you (i) consent to the transfer, processing and/or storage of any Personal Information you provide, (ii) acknowledge that U.S. law provides a lower standard of protection for personal data than the laws of various countries including, but not limited to, the European Union and (iii) understand that the website will collect, transfer to, process and/or store and deal with your Personal Information in accordance with this Privacy Policy and U.S. law. Consequently, to the fullest extent permitted by applicable law, you waive any claims that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction.


YOUR RIGHTS

You have the right to request: (i) access to your personal data; (ii) the transfer of your personal data to another controller (portability); (iii) the rectification (update or correction) of your personal data if it is incomplete or inaccurate; (iv) erasure of your personal data (the right to be forgotten); (v) restriction of processing of your personal data; (vi) your personal data is not processed (object to the processing of your personal data). These rights are not absolute.

You have the right to ask us at any time not to use your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and you will normally be given the option to object to use if you are not happy with this. You can also exercise the right at any time by contacting us.

To exercise your rights or further information, you can contact us at customercare@odlr.com.


How can you access, update, correct or delete your Personal Information?

Oscar de la Renta strives to keep your information accurate, complete and current. If you wish to access, update, correct or delete your Personal Information, you may modify your account settings by logging in to My Account or by submitting a written request to us at customercare@odlr.com.

Upon receipt of a request to delete Personal Information, where we have verified and confirmed such request as being legitimate, we will delete the applicable Personal Information from our active databases and, where feasible, our back-up media. Please be aware that it may take up to 10 business day(s) for us to update your preferences. During that time, you may continue to receive messages from us.

We reserve the right to charge a small fee to provide access or to process any request to update, correct or delete Personal Information.


How does Oscar de la Renta protect your Personal Information?

Oscar de la Renta uses reasonable security measures to protect the Personal Information that we collect via the website, including making your Personal Information available to our employees, contractors and agents on a need-to-know basis. However, while we take reasonable steps to protect your Personal Information, we cannot guarantee and do not warrant or represent, that all information will be protected against loss, misuse, or unauthorized access by third parties. By your use of this website, you acknowledge that no Internet data transmission can be guaranteed as secure from such incidents and agree that you will not hold us responsible for any breach of security that is not solely caused by our negligence. If you contact us by email or a "contact us" or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

If you create an account on our website with a username and password, note that passwords are encrypted and our policies do not permit any employee or service provider to access your password. If you do create a username and password, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the website by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify Oscar de la Renta of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session, especially where you are accessing the website on a public computer. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify Oscar de la Renta if/when you desire to cancel your account on this website. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

Additionally, with identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send email messages to consumers, purporting to represent a legitimate company such as a bank or online merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the email address from which the email appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as "phishing." Oscar de la Renta will never request your password, social security number, credit card or other financial details via email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your website password or credit card information) via email or to a website that does not seem to be affiliated with our website, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us.

We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.


RETENTION OF YOUR PERSONAL INFORMATION

Your Personal Information will be retained for as long as is necessary to carry out the purposes set out in this Privacy Policy and for the purposes for which it was collected (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your customer account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).


MODIFICATIONS TO THIS PRIVACY POLICY

Oscar de la Renta reserves the right to make changes to its privacy policy and practices and to this Privacy Policy. You should therefore review this page from time to time for updated information. We will notify you of applicable changes in our privacy policy and practices by posting the modifications to this Privacy Policy on our website.